For IT Repair Technicians
Fix done.
Invoice sent.
Next ticket.
Mobile IT techs run on callouts, hourly rates, and part markups. SMASH turns a 30-second voice description into a full GST-compliant invoice — sent from the client's carpark.
No card needed · Cancel anytime
Generating Estimate
Turning voice into a professional document...
Listening...
4X faster than typing.
Stop losing 20–30 minutes to every invoice. Speak for 30 seconds. Done.
What is the best invoicing app for IT repair technicians?
SMASH suits mobile IT techs and small computer repair businesses that bill by callout + hourly + parts. Set your callout fee, remote and on-site rates, and parts markup once. Describe the job out loud and SMASH builds a line-itemised, GST-compliant invoice on your phone in under 60 seconds — ready to send from the client's carpark.
The IT callout invoicing problem
Sound familiar? You're not alone.
Callout + labour + parts on every job
Three line items to remember, price correctly, and type on a phone — every single time.
Remote vs on-site pricing
Different rates for the same job depending on where you worked. Easy to apply the wrong one.
Small part markups
A $14 cable becomes $22. Multiply that by every invoice — it adds up, and it gets forgotten.
Business clients on terms
Different rates, different payment terms, and a lot of "I'll send the invoice later" that becomes next week.
Residential vs business rate cards
Home user pays $110/hr, business client pays $160/hr. Two rate cards to keep straight across a full day of callouts.
MSP recurring invoicing
Monthly managed service fee plus ad-hoc callout charges. Two different invoice types per client, every month.
How it works
Talk. SMASH
does the rest.
Speak the job. SMASH transcribes, extracts the details, matches your pricing catalog, and sends a GST-compliant invoice — all in under 60 seconds.
Voice → invoice in under 60 seconds
Matches your pricing catalog automatically
Calculates GST and line items
Sends a professional PDF instantly
Set up pricing in 30 seconds
Upload 1-3 of your old invoices and we'll learn how you price your work. Every quote will match your style automatically.
We only read pricing. Customer details are never stored.
Analyzing Data
Extracting line items...
In practice
Just describe the job
SMASH turns your voice into a complete, priced invoice. Here's what that looks like for it repair technicians.
You say
""On-site callout at Harris Accounting. Replaced a failed SSD in the partner's laptop, restored from backup, 90 minutes work. New SSD is the 1TB I buy in at $80.""
SMASH invoices
On-site callout fee + 1.5 hrs @ $140/hr + 1TB SSD (marked up) = $399.00 + GST
You say
""Remote support for Lisa this morning. Fixed the Outlook profile, reset the VPN, about 45 minutes.""
SMASH invoices
Remote support — 0.75 hrs @ $120/hr = $90.00 + GST
You say
""Business rate for BetaPoint. Two hours on the server, replaced the UPS battery, standard markup on the battery.""
SMASH invoices
On-site business rate — 2 hrs @ $160/hr + UPS battery (marked up) = $470.00 + GST
You say
""Monthly managed services invoice for Coastal Legal. November retainer plus the two-hour callout on the 14th at the business rate.""
SMASH invoices
Monthly MSP retainer + 2 hrs on-site callout @ business rate = $810.00 + GST
Built for the trade
Built for how it repair technicians run
Callout + hourly + parts
Three-line invoices by default. SMASH splits callout, labour, and parts automatically so every bill is clear for the client.
Remote vs on-site rates
Two hourly rates set up out of the box. Say "remote" or "on-site" and SMASH applies the right one.
Parts with markup
Store your buy price and markup rule once. SMASH calculates the sell price on every invoice — no maths, no forgetting.
Business vs residential rates
Per-client rate cards. Business clients get business rates automatically every time you invoice them.
Payment terms per client
NET 7, NET 14, NET 30 — set per client and printed on every invoice for that client.
Recurring MSP invoicing
Monthly retainer plus callout charges on the same invoice. Describe both and SMASH lists them as separate line items.
Gmail integration
Turn a support ticket email into an invoice without leaving Gmail. Open the email, click SMASH, send.
Xero and QuickBooks sync
IT repair invoices sync to your accounting software automatically. Business clients on NET 30 tracked correctly.
Build the whole workflow
The tools it repair technicians need, connected.
Voice invoicing
Describe the job out loud and send the invoice before admin piles up.
Free invoice generator
Build a tax-compliant invoice manually, then see how SMASH automates it.
Free quote generator
Price the next job and turn the quote into an approval link.
Hourly rate calculator
Work out what you should charge before setting your catalog rates.
SMASH for Gmail
Turn customer emails into quotes and invoices without leaving the inbox.
Pricing
Start free. Paid plans unlock unlimited invoices and accounting sync.
Real results
What people are saying
"I used to spend Sunday nights catching up on invoices. Now I send them from the job site before I've packed up. Game changer."
Marcus T.
Plumber, Brisbane
"My accountant asked why I was getting paid so much faster. I just told her I got a better invoicing app. She's still confused."
Sarah K.
Cleaning Business, Sydney
"Tried five other apps. None of them let me talk and get an invoice in under a minute. This one does. That's it, that's the review."
Dave L.
Electrician, Melbourne
From the blog
All posts →IT Repair Invoice Template Australia
What IT technicians should include on invoices: ABN, callout fee, labour, parts markup, payment terms, GST.
How to Invoice Computer Repair Parts and Labour
How to show callout fees, remote vs on-site rates, parts with markup, and business client terms on IT invoices.
The 60-Second Invoice
Callout, labour, parts — one voice note, one clean invoice.
IT Repair Technicians invoicing questions
Every ticket.
Every callout.
Every part.
Start free on iOS or Chrome. First invoice in minutes. Callout fees, parts markup, business rates, GST and Xero sync — built for IT techs.
Voice invoicing · All features · GST invoicing · Blog
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