ServiceM8 is job management software built for trade businesses running staff. Scheduling, dispatch, job cards, forms. SMASH does one thing: it turns your voice into a sent quote in under 60 seconds. If you manage a crew, ServiceM8 is the better tool. If you work solo and the admin is the problem, keep reading.
Talk → verify your rates → send → they approve and pay.
Most invoice apps stop at send. Service businesses need quote → approve → invoice → paid — on site.
| SMASH | ServiceM8 | |
|---|---|---|
| Win the job (quote / estimate) | Talk → priced PDF on site | Type forms later |
| Customer approves | One-tap approval link | Email PDF / chase |
| Invoice same lines | Convert — no retype | Rebuild or convert in-app |
| Get paid | Pay on the same link | Varies / separate step |
| Dirty-hands capture | Voice on iPhone | Keyboard / desk |
| Prices | Your catalog — nothing guessed | You type every rate |
| SMASH | ServiceM8 | |
|---|---|---|
| Built for | Solo operators who quote fast | Trade businesses with staff |
| Create a quote | Speak it. Sent in under 60 seconds | Type it into a job card |
| Pricing model | Flat monthly. Unlimited workflow | Charged by job volume per month |
| Entry price | Free (5 quotes/month), then $15/month | Free plan (limited jobs), then A$29/month for 50 jobs |
| Busy month | Same price | More jobs can mean a higher tier |
| Materials pricing | 2,250+ item Australian catalog built in | Manual |
| Scheduling and staff dispatch | No | Yes, and it is genuinely good |
| Accounting sync | Xero and QuickBooks | Xero, QuickBooks, MYOB |
You finish a job at 4pm. The customer wants a price for the next one.
In ServiceM8 you create a job, open the card, type the line items, set the prices, generate the quote, send it. Fine at a desk. Slow in a driveway.
In SMASH you talk. "Replace the flywire on three windows, two hours labour, flywire mesh and spline." SMASH matches your rates from your own pricing catalog, prices the materials from a built-in Australian catalog of over 2,250 items, and builds the quote. You check it and hit send. The customer gets a link, approves it, and can pay through the same page. You see the moment they open it.
The first answer back wins the job. That is the entire product. See how voice invoicing works.
ServiceM8 charges by how many jobs you run each month. Starter is A$29/month for 50 jobs. Growing is A$79 for 150. Premium is A$149 for 500. Users are unlimited on every plan, which is why it is good value for teams. But if you are a solo cleaner or handyman doing 60 to 120 jobs a month, you are paying team-scale prices for a one-person business, and a busy month pushes you up a tier.
SMASH is flat. Free gives you 5 quotes a month with everything included. Starter is $15/month. Pro is $25/month. Your best month costs the same as your worst one. Full breakdown on the pricing page.
Sole traders who quote multiple times a week and hate typing. Cleaners, handymen, gardeners, painters, mobile mechanics, pool techs, pest control. Simple, frequent jobs where speed wins the work. No office, no admin day, no patience for setup.
Be honest with yourself here. Choose ServiceM8 if:
ServiceM8 is a genuinely well-built platform for that business. SMASH is not trying to be it. Plenty of businesses graduate from SMASH to ServiceM8 when they hire. Some run both: ServiceM8 for the crew work, SMASH for the fast quotes.
ServiceM8 quoting lives inside the job workflow: create job, add items, quote. SMASH quoting is the workflow: speak, review, send. With your personal pricing catalog loaded, a repeat quote takes under 30 seconds.
Both take payments. SMASH sends every quote with a customer approval portal: the customer opens the link, approves, and pays by card on the spot. Invoice created automatically. You get a read receipt the moment they open it, so you know whether to follow up or relax.
SMASH ships with an Australian materials catalog of 2,250+ items, so spoken materials get priced without you looking anything up. ServiceM8 relies on your own item lists.
Both sync to Xero and QuickBooks. ServiceM8 also syncs to MYOB. Nobody needs to double-enter anything either way.
SMASH runs as an iOS app and a Chrome extension that reads quote requests straight out of Gmail. ServiceM8 is iOS-first with a strong offline mode, which matters for teams in low-signal areas.
It works, but you are paying for scheduling, dispatch and staff features you will not use, and its per-job pricing means busy months cost more. Solo operators who mainly need fast quotes and invoices usually want a lighter tool.
For a solo operator sending quotes and invoices, yes. For a business scheduling staff across multiple jobs, no. They solve different problems.
Yes. SMASH syncs invoices to Xero and QuickBooks, so your accountant sees everything without you re-entering it.
Voice processing takes around 7 seconds. A full quote is generated in under 10 seconds end to end, and with your own pricing catalog set up the whole process from spoken to sent is under 30 seconds.
Yes. ServiceM8 has a free plan for very low job volumes. SMASH is free for 5 quotes a month with every feature included, including the customer approval portal and read receipts. No card needed.
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Updated 2026-07-06