How to Invoice Mobile Dog Grooming Appointments: Between Grooms, Repeat Clients, Add-ons

Mobile dog groomers run on repeat appointments, per-breed pricing, and add-ons. The invoicing challenge is doing it between grooms — quickly, from a phone, while the dog owner is still there. This guide shows how to invoice mobile dog grooming appointments efficiently.

Invoice between appointments, not at the end of the day

The most common mobile grooming invoicing mistake is batching all invoices at the end of the day. By then:

• You have forgotten exactly what add-ons were included for the morning appointments
• The owners have moved on and the invoice feels like an afterthought
• Some owners will not check their email until tomorrow

Invoice immediately after each groom. With SMASH, describe the job in one voice note while the owner is putting the dog back in the house:

"Express wash and brush for the cavoodle in Caringbah. Small dog rate, 40 minutes."

Invoice sent. Owner receives the payment link. You drive to the next address.

Repeat client invoicing

For regular clients, your SMASH profile stores:

• The owner's name and address
• The dog's name and breed
• The default package and size rate

A repeat booking invoice takes 15 seconds. Describe what changed from last time — "same as usual but add the de-shed treatment this time" — and SMASH updates the invoice accordingly.

How to invoice grooming add-ons

Common grooming add-ons and how to invoice them:

De-shedding treatment — 20 minutes additional.

Teeth brushing — standard.

Flea and tick treatment — product applied.

Nail grinding — after nail clip.

Bandana or bow — accessory included.

List each add-on as a separate line item. This makes the invoice feel thorough, justifies the total, and makes it easy for the owner to see exactly what their dog received.

No-show and late cancellation fees

For clients who do not show up or cancel without notice:

Late cancellation fee — less than 24 hours notice.

No-show fee — appointment not attended, groomer travel cost covered.

Add these to your SMASH catalog as catalog items. They generate a professional invoice rather than an awkward text message. Professional invoices are more likely to be paid.

When multiple dogs in one household

Invoice each dog separately as a line item on the same invoice:

Full groom — Biscuit (golden retriever, large). Bath, blow dry, trim, nail clip.

Full groom — Remy (cavoodle, small). Bath, blow dry, trim.

Household appointment discount: −$10.

One invoice for the household, separate line items per dog. The owner can see what each dog cost.

Frequently asked questions:

Should I invoice between appointments? Yes. Invoice immediately after each groom for faster payment and better recall of what was done.

How do I invoice repeat clients faster? Save a client profile in SMASH. Repeat bookings invoice in 15 seconds from a voice description.

How do I charge for a no-show? Add a no-show fee to your SMASH catalog. Generate a professional invoice rather than a text message.

Can clients pay by card without a terminal? Yes. SMASH invoices include a payment link. Clients tap and pay by card on their phone.